"Standards of Privacy for Individually Identifiable Health
Information" is the name of new regulations promulgated by the
U.S. Department of Health and Human Services (HHS). These
regulations were mandated by Congress in the Health Insurance
Portability and Accountability Act of 1996 (HIPAA) and have
been grinding their way through the federal regulatory process
ever since.
The Privacy Rule, as it's called, reaches into almost every
chiropractor's office and will cause additional training and
paperwork burdens for doctors and staffs, though perhaps not
all the dire consequences that some have been predicting.
Your first question must be, does the privacy rule apply to
you at all? Are you, in the terminology of the regulations, a
"covered entity."
According to the HHS A "covered entity" is a "health care
provider who transmits any health information in electronic
form" for almost any purpose regarding a patient. If you're
100% pencil, paper and snail-mail, then read no more. Contrary
to some articles that have appeared elsewhere, there is no
exemption for offices with fewer than "x" employees.
If you are covered, then whenever you are using protected
health information (PHI), you "must make reasonable efforts to
limit protected health information to the minimum necessary to
accomplish the intended purpose ... " There are a few
exceptions, including disclosures made pursuant to the
patient's authorization.
Also, "a covered health care provider must obtain the
individual's consent ... prior to using or disclosing
protected health information to carry out treatment, payment,
or health care operations." Again there are a few exceptions,
such as emergencies.
The World Chiropractic Alliance will be exploring issues
raised by these regulations in the future and doctors will be
provided ample opportunities to attend state association
sponsored seminars.
Sign-in sheets
Two of the most pressing questions of particular interest
to D.C.s:
May I still use sign-in sheets? The following
advisory is found on the HHS web site:
"Incidental Use and Disclosure -- The final Rule
acknowledges that uses or disclosures that are incidental to
an otherwise permitted use or disclosure may occur. Such
incidental uses or disclosures are not considered a violation
of the Rule provided that the covered entity has met the
reasonable safeguards and minimum necessary requirements. For
example, if these requirements are met, doctors' offices may
use waiting room sign-in sheets, hospitals may keep patient
charts at bedside, doctors can talk to patients in
semi-private rooms, and doctors can confer at nurse's stations
without fear of violating the rule if overheard by a
passerby."
Obviously your sign-in sheets ought to ask for only name,
time and other essential data and should not have a column for
Presenting Complaint or any other unnecessary information.
Open adjusting rooms
May I still use an open adjusting room? Likewise
the regulations don't specifically address this concern. Here
are two quotations from the FAQ section of the HHS web site:
"Q: In limiting access, are covered entities required to
completely restructure existing workflow systems, including
redesigns of office space and upgrades of computer systems, in
order to comply with the minimum necessary requirements?
"A: No ... The Department generally does not consider
facility redesigns as necessary to meet the reasonableness
standard for minimum necessary uses ...
"Q: Does the Privacy Rule require hospitals and doctors'
offices to be retrofitted, to provide private rooms, and
soundproof walls to avoid any possibility that a conversation
is overheard?
"A: No, the Privacy Rule does not require these types of
structural changes to be made to facilities ... The Department
does not consider facility restructuring to be a requirement
under this standard."
The context of these excerpts from this informal advisory,
however, has to do largely with semi-private hospital rooms
and places where files are stored. It cannot be taken as a
guarantee that open adjusting rooms will automatically meet
the "minimum necessary" standard.
There are ways to help reduce exposure to liability,
including such common-sense approaches as installing privacy
curtains or screens, keeping one's voice at a low volume, and
making a private room available for conversations (and ideally
available for adjusting, at the patient's option).
The final form of the rule eliminates the requirement to
obtain a written consent from every patient before using PHI
"to carry out treatment, payment, or health care operations"
(with certain exceptions, including emergencies).
Added precautions
There are many reasons for all practitioners to have every
patient sign a consent form, however. Those using open
adjusting rooms should consider reciting the possibility that
one's adjustment may incidentally be observed and that
conversations may incidentally be overheard, as among the
terms and conditions that the patient is agreeing to.
In addition, the regulations provide that "an individual
has a right to adequate notice of the uses and disclosures of
protected health information that may be made by" you. The
content and format of the notice are spelled out in the
regulations.
Those using open adjusting rooms should likewise mention
that fact, and the possibility of observation and overhearing,
on the privacy notice as well.
The Privacy Rule will take effect on 14 April 2003. A
government fact sheet on the rule is posted at
http://aspe.hhs.gov/admnsimp/final/pvcfact2.htm
(Dr. William Martin Sloane serves as chair of WCA's Council
on International Chiropractic Law (www.worldchiropracticalliance.org/councils/law.htm).
This article is written for educational purposes only and does
not constitute the rendering of legal services by the author
or WCA.)