One of the sad "moments of truth" in the
management of a chiropractic patient comes at the end of your report of findings, when you
give your Recommendations for care. Whatever your recommendations may be, the patient
either resists, accepts and does not follow through or (rarely) accepts and does
follow through.
In all the years I have been a teacher, facilitator and coach to thousands of
chiropractors, this moment of truth seems to be the most troublesome problem. I'm sure
there are many reasons why this is the case, however, let me offer the following
observation and solution.
I believe that a major reason that lack of compliance is so common and PVAs are so low
is the lack of respect for the "diagnosis" of vertebral subluxation. Patients
have no clue just how severe this condition is.
Therefore, I believe that your entire office procedure and all of your patient
education programs should be focused on the severity of vertebral subluxation. When
chiropractic patients realize the serious trouble they are in with vertebral subluxation,
they will be better able to follow through, even if it interferes with their usual daily
activities.
Renaissance has developed an entire "clinical" and "general"
patient education office experience that builds, procedure by procedure, a remarkable
respect for vertebral subluxation and the damage it causes patients on every level.
Every phrase -- and at times every word -- has been sifted, evaluated and ground
through the mill of everyday office practice. This subluxation-based wellness procedure
takes patients further on their journey to optimum compliance (and many to wellness) than
anything else I have seen.
This wellness journey begins with the first telephone call, then on through:
*** the case history
*** the case history review
*** the subluxation physical exam (Note: if you have instrumentation that validates
vertebral subluxation scientifically, continue using it but the patient needs to
experience the negative impact of subluxation in every part of the examination procedure)
*** the initial VSC Report of Findings
*** what to say during the regular visits that make up initial care
*** the progressive or graduation examination for initial care
*** and the VSC "graduation" ROF...
leading patients to wellness.
This procedure -- from the case history review through the admittance to wellness care
and beyond -- is unique, thoroughly researched at the office level and extremely effective
in increasing PVAs, your personal moment of truth when examining your own practice
success.
These renaissance procedures have proven their worth on the level of increased PVAs
with many chiropractors throughout the years.
Baby boomers are at the core of the wellness market and demand that any new long term
addition to their wellness health care team be scientifically sound. This
subluxation-based wellness procedure gives them choices and is vitalistic in
nature.
Additionally, patients need to know the severity of the interference to their life
expression that you propose to help them eliminate for a better life on all levels.
Boomers are too busy living lives of increased wellness to bother with insignificant
concepts. They need to know that vertebral subluxation is serious and a major threat to
their wellness and total health expression.
I believe that medically based examinations involving orthopedic and neurological
tests, lines on a graph or x-rays, philosophy (though that is my base), double salesman
handshakes, big smiles, pinching fingers in a spinal foramin, blinking lights and
lightning, medical clinical dress, etc. ... all have very little to do with making
vertebral subluxation serious where it counts: at the subjective level of the patient --
where he or she will make the "condition severity" evaluation.
On the other hand, I believe patients must actually see their spinal distortions and feel
the limitation of motion, the discomfort of limitation of motion and the pain of
components #1-2-3 & 4 of the VSC. They should also actually see on x-ray (if they are
taken) the spinal damage (subluxation degeneration) from vertebral subluxation as a
barometer of body damage.
If we were inside a patient's mind during this VSC exam and ROF, I believe we would
hear this type of internal self talk:
"Yes, I can see the spinal distortions in the mirror the doctor is pointing out.
Yes, I can feel the limitation of motion due to these distortions and the pain in the
distortion when I try to move my spine into the limited range of motion.
"I can also feel the severe pain of the pinched irritated spinal nerves that
identify vertebral subluxation. Also, the cords of muscle spasms throughout my spine (they
hurt, too) due to uncorrected vertebral subluxations throughout my spine.
"Yes, I feel the pain of the inflammation and swelling that leads to scar tissue
and degeneration from the uncorrected subluxations in my spine. And I can see in the x-ray
the damage (phase of subluxation degeneration) in my own spine from uncorrected
subluxation.
"This subluxation stuff is very serious and I can just imagine the damage of
uncorrected vertebral subluxation in my entire body."
Certainly, I have optimized the patient's internal comments, however, Renaissance
doctors tell me this is very close to what happens.
Chiropractors who use the Renaissance wellness procedure in their office report very
surprising results.
For example, national PVAs are five for acute patients and 17 for the entire practice,
whereas in Renaissance and Dr. Guy Riekeman's Quest the statistics are 30-35 PVAs for
initial care and more than 100 PVAs for wellness care. The Renaissance wellness procedure
works and I highly recommend it to all doctors.
With this as a basis for your new wellness procedure, next time I will begin to outline
a 16-point in-office clinical and general patient education strategy that can start you on
your journey to a large wellness practice.
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Reading and supporting The Chiropractic Journal, an outgoing center for wellness
information and publications, is a must for the subluxation-based chiropractor. I urge you
to switch to the CBS Malpractice Program, the only wellness-focused malpractice program
that I know of in the profession, and a malpractice company that supports real wellness
chiropractic research (800-883-0412). Join the World Chiropractic Alliance (800-347-1011),
a non-profit watchdog organization. The WCA is actively supporting the subluxation
wellness basis of chiropractic.
They are putting their money where their mouth is. Refreshing, isn't it?
(Dr. Joseph Flesia, known as the premier chiropractic "warrior," has
become on of the most popular and sought-after speakers in the profession. As president of
Renaissance Seminars since 1977, he has helped thousands of doctors achieve their goals by
teaching them how to share the chiropractic message with countless patients. His new
seminar series presents completely new information and offers practical, essential
guidance to take chiropractors smoothly -- and successfully -- into the next millennium.
For more information call 800-525-3879.)