Frank J. Amato, D.C., of Bellport, New York, makes it clear to all new
patients that he provides chiropractic care for the entire family, and
thinks it's important for all members of a family to be examined and
receive adjustments.
Yet, the New York State Board for Chiropractic slapped Dr. Amato with a
suspension, a $7,000 fine, and mandatory community service, after a former
patient complained that he advised her to get chiropractic help for her
nine-year old son, who showed signs of possible scoliosis.
After he appealed the decision, the Board increased the penalty from a
two-month to a 24-month suspension, accusing him of "treat(ing)
symptomless patients."
As the chiropractic profession increasingly embraces the concept of
family practice and wellness care, the potential ramifications of this
case were felt throughout the nation.
"If our licensing boards begin condemning chiropractors for
educating the public on the benefits of family care or for caring for
asymptomatic people, the entire 21st century chiropractic paradigm is in
jeopardy," stated Terry A. Rondberg, D.C., president of the World
Chiropractic Alliance (WCA). Dr. Amato is a member of the WCA and a
long-time advocate of family wellness care.
The case in question involves a patient who had been diagnosed with
scoliosis when she was 12 and went to Amato with complaints of neck pain
and weakness, low back pain, leg pain, headaches, menstrual problems and
other symptoms.
She late credited Dr. Amato's care with a significant reduction in her
symptoms and consistently praised him and the care she received. In
routine three-month progress evaluations, the patient stated that she had
no complaints.
As he did with all patients, Amato repeatedly recommended that she
bring her husband and son in for checkups as well. Although reluctant, she
eventually also brought her son in for an examination after Amato told her
he observed signs of "postural anomalies" which could indicate
the boy also suffered from scoliosis.
The office examination routinely included x-rays and Amato advised the
patient he could not care for her son unless he was able to verify his
suspicions with radiographic evidence. Although Amato told her there would
be no additional charge for the x-ray, she refused and the boy never
received chiropractic care.
Amato continued to adjust the woman, and continued to recommend that
she bring her son in for chiropractic care as well, often expressing his
concerns about his physical condition. In her regular evaluation during
this period, she noted that "the office is thorough, professional,
and clean."
Six weeks after the boy's aborted examination, the mother canceled all
future appointments, requested copies of her x-rays, and terminated her
relationship with Amato's office.
Shortly thereafter, Amato sent her a final bill for $252 and a letter
reminding her that her son should be checked by someone else. In appealing
the disciplinary findings, Amato's attorney, Steven Legum, explained that
he had written the letter because "it still weighed on his mind that
the child had a serious problem."
Although she first attempted to dispute the bill amount, when told that
the Board does not involve itself in financial disputes, she filed a
complaint saying the letter was an unethical attempt at pressuring her
into bringing her son in for treatment. She claimed Amato refused to care
for her unless she also brought her son in for adjustments. The Board
charged him with "placing undue influence on a patient for financial
gain."
Amato's lawyer says the entire case is without merit, particularly
since the letter was sent after the patient-doctor relationship had been
severed.
"That letter cannot, under any construction, be viewed as an
unprofessional act since it was not in the context of his relationship
with his patient," the Appeal argued. "Rather, as Dr. Amato
explained, he was trying to prevail upon (the patient) to follow up with
the diagnosis of her child to obtain an x-ray to confirm whether or not he
was suffering from scoliosis."
Amato's appeal examines another, potentially more important, issue –
that of possible prejudice by the chairperson of the New York Board, Dr.
Margaret Verhagen.
According to Amato's attorney, Dr. Verhagen, who chaired the hearing
panel, "demonstrated overt manifest antagonism and prejudice toward
the respondent," and the panel's judgement was "infected by her
prejudicial and biased actions."
Transcripts of the hearing provide evidence that Verhagen repeatedly
criticized Amato's procedures and patient education methods.
At one point, she scolded him for distributing posture evaluation
cards, a popular patient education tool which encourages patients to make
observations about family members' posture.
"How dare you allow someone that is not a chiropractor to evaluate
their family as to their spinal condition," she admonished him.
"It took me four years of chiropractor school to learn that, and 15
years of practice to feel confident. How dare you let a layperson do
that?"
Her criticism extended even to his treatment of the mother. "There
is nothing in your records that talks about any kind of neurological
testing," Verhagen lectured. "If this woman had paresthesia in
her legs, she should have been examined in a much more thorough way as
opposed to a postural scale. So procedure, techniques-wise, you are off
the mark."
Amato's attorney took exception to her remarks. "This was beyond
the scope of the charges and the patient never even alluded to any issue
concerning problems with the nature of the care," he noted.
"Rather, the only reasonable conclusion is that Dr. Verhagen was
simply conducting an inquest hoping to find other reasons to criticize,
castigate, chide and otherwise deride Dr. Amato."
Her animosity toward Amato is evident, too, in the severe penalties the
Board placed on him, penalties which his attorney labeled as
"shockingly disproportionate to the offense."
Although admitting that he encouraged referrals by raffling off a
television set, the sentence was clearly given for the "offense"
of supposedly trying to influence his patient to bring her son in for
care.
Yet, his attorney argued, even if he were guilty of such an action, the
sentence was extreme. "Superimposed upon the loss of income and the
devastating effect of the suspension to Dr. Amato's professional practice,
a substantial monetary penalty was also recommended. Most appalling and
most graphically demonstrating the impropriety of the Panel's action both
on its findings and on its recommendation of punishment, is the direction
that Dr. Amato engage in public service."
The panel specified that the 100 hours of public service outside the
chiropractic profession be conducted in a hospital or other medical
facility. Yet, the appeal pointed out, "Dr. Amato's license as a
chiropractor does not allow him to provide any services in a medical
facility or AIDS clinic. What then could Dr. Amato do in such facility?
Clearly, he could be a delivery boy, he could assist the licensed
practical nurses, he could clean bed pans. ...This recommendation is
shocking and appalling and disproportionate to any offense. It will serve
no purpose either for Dr. Amato or for society in general, for this
professional man to be so degraded."
In addition, Amato was sentenced to attend 36 hours of an approved
college level course on Ethics and Jurisprudence.
After the appeal was filed with the New York Board of Regents, Amato
was faced with another shocking development. "I was informed that,
upon review, they were increasing the penalty to a full 24-month
suspension, citing my desire to 'treat symptomless patients,' and for
recommending 'knowingly unnecessary' treatment and for scaring a young
child," he explained.
Although the case is now in the New York Appellate Court, Amato was
forced to go on suspension as of January 20, 2002. His motion to stay the
Board's decision while the appellate court decides his case was denied and
he is considering the possibility of selling his practice and leaving
chiropractic.
For now, he is managing to keep his office open with the help of
friends. "Dr. Susan DeVito, Dr. Robert McEvoy, and Dr. Gus Cossifos
are giving up their personal time to cover my practice and help out a
friend," he told The Chiropractic Journal. "I can never
repay them."
Dr. Rondberg stated, "We are going to do whatever we can for Dr.
Amato. We feel it is important to provide assistance to all our members,
and to all doctors who are victimized by board members who allow personal
animosity to cloud their judgement."
The World Chiropractic Alliance has long defended the right of all
D.C.s to provide chiropractic care to all members of the family, including
children and those without overt symptoms. "To say that chiropractic
should only be provided to adults or to those in pain or exhibiting other
physical symptoms is to deny the benefits of chiropractic to a vast
portion of the population, including those who may need it most. The WCA
cannot condone such actions and will not sit by while doctors are
persecuted for their dedication to chiropractic principles."
Doctors wishing to learn more about the case or offer assistance to Dr.
Amato may contact him at 631/286-2300 or drfrankamato@att.net.