Earlier in our series, we noted that most legal and administrative
bodies divide sexual misconduct into categories.
Sexual violation is the most serious, since it includes an overt sexual
act.
Sexual transgression, which is normally defined as
inappropriate touching of a patient. Obviously, there are two ways for
such inappropriate touching to occur -- as a deliberate action by the
doctor, or as inadvertent or misunderstood contact.
In this report, we are not dealing with deliberate sexual predation by
a doctor of chiropractic on patients. Any doctor who finds himself or
herself deliberately engaging in any kind of sexual transgression, however
"minor" -- or even considering such action -- requires immediate
counseling and/or legal proceedings. The chiropractic profession must
adopt a zero tolerance attitude toward such behavior if it
is to maintain the respect and trust of its patients and the general
public.
However, in a "hands on" profession such as chiropractic,
there will occasionally be contact with a patient innocent of any
unprofessional or unethical intent, but that may be misconstrued as sexual
transgression.
This may be part of the routine examination, particularly if an exam
procedure requires even partial disrobing, or part of the regular
chiropractic adjustive care.
Obviously, chiropractors -- particularly subluxation-based D.C.s who
focus solely on vertebral subluxations -- encounter far fewer occasions
where such inappropriate touching might occur than a medial doctor does in
the course of a full-body exam. Still, there are enough land mines in a
chiropractic practice to worry many risk-management experts.
Take, for instance, the following hypothetical cases:
*** You are helping turn a female patient over on the adjusting table
and your hand inadvertently brushes or presses against her breasts;
*** A patient tries to show you where her lower-back hurts and exposes
part of her upper buttocks;
*** You lean over to give an adjustment at the same moment a patient
shifts position, and you press against her.
These types of situations can happen frequently in a chiropractic
office and, usually, no one thinks twice about it. You're concentrating on
the exam or the adjustment and hardly even notice the point of contact.
The patient also is generally aware that some physical contact is part of
the procedure and does not react with undue concern.
(Note: since the vast majority of sexual transgression complaints are
lodged by female patients against male doctors, we used that scenario in
our cases. However, female doctors must guard against the perception of
inappropriate touching as well since the laws concerning sexual misconduct
apply to both sexes equally.)
However, there are times when a patient will misinterpret the contact
and perceive it as sexual impropriety. Often, this is due to a heightened
sense of awareness on the part of the patient.
After years of victimization, many women now realize they must take
responsibility for protecting themselves against improper actions by male
doctors. They are encouraged, and rightly so, to be alert to any
malfeasance and take actions to stop it. Often it results in a level of
suspicion that makes difficult any contact -- even the most innocent. This
is most frequently the case with a new patient who hasn't yet learned to
trust her chiropractor.
Keep in mind, too, recent research suggests that one in three girls are
sexually abused before the age of 18 and approximately 44% of women are
victimized by rape or attempted rape at some time in their lives. Women
have a right -- and a need -- to be careful.
The best way to avoid having your actions misunderstood or
misinterpreted is to be equally sensitive. While a fleeting touch or light
pressure might not seem to you as a "big deal," try to put
yourself in the patient's position. Better yet, think of the patient as
your own sister or daughter. Make sure you apply the chiropractic Golden
Rule -- touch your patient only the way you'd expect another D.C. to touch
your family members.
The same rule applies to disrobing. Most chiropractors do not require
patients to disrobe. Those who do should purchase and use appropriate
gowns, give the patients ample time to disrobe in private, and take extra
precautions to protect their dignity and privacy.
In addition, it's helpful to explain to your patients exactly what you
are doing, to eliminate the element of surprise. By explaining ahead of
time, "we're going to turn you onto your right side now," or
"I'm going to place my arm over your body to give me better
leverage," you prepare the patient and provide a legitimate
therapeutic rationale for the action. Also, tell patients specifically how
much they need to disrobe (bra only, bra and blouse, belt only, etc.).
If a patient -- particularly a new patient -- appears particularly
anxious or protective of her privacy, consider having a female C.A.,
associate or other staff member remain in the room during the exam or
adjustment. On subsequent visits, as you see the patient relax, you may
choose to dismiss the chaperon and merely leave the door open to avoid
alarming the patient.
Many health care advocates are beginning to agree with Dr. Thomas
Gutheil, professor of psychiatry at Harvard Medical School, who stated:
"In the present era, chaperoning is clearly indicated and represents
valuable protection for both parties. Thus, arguments against its use are
archaic and outdated." Although he was speaking specifically about
medical doctors, the technique may become essential in chiropractic
offices if there is an increase in the number of sexual misconduct suits.
Naturally, if anything occurs that might be considered sexual
misconduct, document it in the patient's records immediately, noting
exactly what happened and what remedial actions you took (i.e., calling in
a chaperon, apologizing, etc.)
This is particularly important if you sense a patient may be
deliberately using your innocent touch as a provocation for a lawsuit.
Being "set up" is on the increase today, as patients seek to
force doctors into settlements. By putting into place proper practice
procedures, using chaperons when deemed reasonable, documenting all
actions, and being sensitive to the impact of touch, you can minimize the
risk of any successful lawsuits.
SOURCES: "When Doctors Cross the Line: Sexual Misconduct
in the Doctor's Office," ABCNews, March 31, 2001.
"Handbook on Sexual Abuse of Children: Assessment and Treatment
Issues" by Lenore E. Auerbach Walker (ed), 1988.
(Timothy J. Feuling is vice president of Chiropractic Benefit Services
(CBS) and the World Chiropractic Alliance. He assists doctors in
maximizing their practices through the proper choice of insurance and
related services. Doctors may contact him with questions, comments, and
requests for insurance quotes at 2950 N. Dobson Rd. Ste. 1, Chandler, AZ
85224, by phone at 800-883-0412 or by e-mail: feuling@cbsmalpractice.com).