The health club industry has recognized the need for creating a
physician-based presence in its facilities. This not only gives clubs more
prestige and credibility in the community, but also the competitive edge
against rehabilitation centers and hospitals.
Chiropractors are ideal for filling this niche.
Building a practice within a major health club is a sure-fire way to
attract new patients and build a higher level practice that generates more
income. Health clubs have the potential for being a "new patient
machine," as most clubs get 50 new members a week – who,
ultimately, can become your new patients.
You can build your new patient base several ways, but most of your new
patients will come from new memberships.
Upon paying the membership fee, a coupon can be given for a free
comprehensive health and fitness evaluation by the health doctor in that
facility (you). Health club personnel explain to new members that this
certificate will enable them to assess their current health condition and
get a tailored fitness plan, and allow them to take advantage of health
club trainers at no additional cost.
As part of your agreement with the health club, you need to have access
to membership lists so you can market your practice.
Within three days of a new membership, you would make a follow-up phone
call to remind the individual about the certificate. While on the phone,
you would ask about the person's overall health condition, and see if he
or she is interested in the free evaluation and exam.
If the individual does acknowledge a health concern, address it
and explain how that problem could be related to stress on the nervous
system – and how chiropractic may be able to help.
If the new health club member already has a chiropractor or is not
interested, don't force the issue. You don't want the reputation that you
are trying to get all the members as your patients, just that you are
available and accessible to club members who need help in addressing a
health condition. Your target should be in the range of signing up 50% of
the new members each week.
How do you get existing members as new patients?
You need to offer free seminars, lectures and screenings to club
members that address current health issues (such as fibromyalgia) and
schedule each event once every two weeks. This not only educates club
members about their health and chiropractic, but enables you to market to
existing members, thus giving you the opportunity to interest them as new
patients.
At the close of the workshops, offer the same certificate that is given
to new members. Tell the attendees who are interested in the complementary
evaluation that you want to make sure they really want to get the exam,
that you don't want to sign them up if they are not certain this is
something they want to do. This will get them to tell you to sign them up
for a specific appointment time and will ensure they arrive for their
appointment.
You should also use your free time to make yourself known. Walk around
the gym and introduce yourself to people. Tell them you are the in-house
doctor and invite them to your office. Let them know you are there to help
them and are available to them if they ever have a problem or health
concern.
Practicing in health clubs enables you to reach a lot of people who are
health-oriented and motivated to improve their health and well-being. Once
you've set up your practice, you already have your foot in the door to
building a practice that will flourish with quality patients, a greater
source of revenue – and one that provides a growing, lifetime
investment.
(Dr. David Singer is the CEO of David Singer Enterprises –
www.davidsinger.org – a company offering an honest and ethical approach
to building a practice through one-on-one consulting programs, products
and practice expansion seminars. If you'd like to receive "The
Purpose Fax Newsletter," Dr. Singer's free fax info letter containing
practice-building tips and health research, call 800/326-1797, ext 227.
Leave your name, address, phone number and fax number to receive a copy
approximately every six weeks. You must have a dedicated fax line,
as this fax newsletter is sent automatically via computer.)