Over the past decade, more than a million questions asked by
chiropractors and their assistants have been answered through our coaching
process. This month's column covers 10 key steps to building the
"champion's mindset."
The first step is to become a better leader in your
practice.
Where are you headed? What are you building? How will that make a
difference? Would your teammates answer the same if asked? What's your ten
year plan? What part of that plan are you functionally pursuing right now?
Leaders have to first ask the tough questions to themselves, sweat to
find the answers, and then have the courage to trust them when they come.
Anything short of this has nothing to do with a champion's mindset.
The second step requires you to continuously increase your level
of energy.
It takes more energy to reach your next level of growth than it does to
maintain your current level. Just knowing that should inspire you to get
at least one or two levels of energy ahead of yourself! A champion mindset
includes laser beam focus, which can only exist in the presence of
abundant energy. Increased energy will also help you manage the tension,
stress and pressure that come with higher levels of success.
The third step to a champion's mindset is attitude.
It's not what happens that matters, but how you respond to what
happens. Chiropractors can and will feel things like upset, frustration,
confusion, and even fear. That's perfectly natural. It is unacceptable
however, to allow those feelings to be expressed through your attitude to
others. You want people to trust your attitude, not wonder if you're
having just another good day (or good week). A champion's attitude is
strong and consistent from start to finish. Your attitude surpasses your
personality (good or bad) in the power of influence you have upon others.
The fourth step is all about personal discipline.
Nothing is more important to a champion's mindset than the ability to
count on himself or herself. Discipline is often looked at as a form of
penalty, but in reality discipline is freedom. Do you wake up on time each
morning? Do you prepare the same way each day before going to work? Is
your adjustment time the same for each patient? Do you hold a workshop the
same day and time every week? Are you home on time for dinner? Are you
committed to your worship?
Disciplined people don't have to say anything, because their actions
say it all. Champions hold discipline as the rudder of their ship. Without
it, they're lost drifting at sea.
The fifth step to building the champion's mindset is enlightenment.
Before champions ever wow anyone by their work, they know they must
first wow themselves. Unfortunately, most chiropractors are trapped in
statistical quicksand. If the only time you are "moved" in
practice is when the stats are going up, you won't be wowed often enough
to wow others with your work. The champion's mindset begins with an
unconstrained enthusiasm for telling the story and delivering the service,
which makes chiropractic the greatest health profession in the world.
The sixth step entails rituals.
By definition, rituals bring a feeling of sacredness just through the
experience of doing them. Rituals generate a tremendous amount of value
and meaning for your life and practice, making each day count more than
the last. Mentally, physically, spiritually, professionally -- rituals
bring out the best in you so that you may give your best to others.
Rituals may be the hardest and the greatest achievement in your life. For
a chiropractor, you can't become a champion without them.
The seventh step to building the champion's mindset is simplicity.
Profoundness, effectiveness and efficiency all live in simplicity.
Chiropractors have the worst habit of making their work complex which
causes them a career full of stress and struggle. You have to fight hard
to make things simple, and keep them that way. But the champion's mindset
would be riddled with distraction if not for simplicity.
Tell the truth about subluxation. Find subluxation. Tell the truth
about the power that made the body, and the power of adjustments. Adjust
for life. It's just that simple (oh yes, and teach them to pay first).
The eighth step is humility.
One of the most difficult things to do after reaching several goals in
practice is to serve with humility. In truth, the bigger the game you wish
to play, the more humility needed to succeed. Getting too caught up with
your accomplishments drowns out the possibility of future growth and
service. The champion's mindset thrives on humility to keep things in
perspective, so you can honor your journey as much or more than your
progress along the way.
The ninth step involves intensity.
The champion's mindset sees his or her work as the most important thing
happening in the world. Your ability to fully express the importance of
your work and the passion you have for your work separates you from
everyone else. It doesn't matter what other people think or say to the
champion, rather their 100% commitment to delivering the truth about
chiropractic health and healing. Intensity is what causes people to act
and the champion's mindset is committed to causing massive action.
The tenth step to building the champion's mindset is purpose.
Inside each of us lives the high road, the place of highest integrity,
filled with spirit and truth. The champion's mindset holds purpose as the
oxygen to success and provides the opportunity for the champion to leave a
legacy and not just a big bank account. Purpose is why you say what you
say and do what you do every day of life. Without it, you are left with an
aimless and empty pursuit.
The 10 qualities of the champion's mindset make up the acronym
L.E.A.D.E.R.S.H.I.P. and will guide you to the mountaintop of your
practice. Make sure to include them as you sharpen your saw with skills
and procedures.
(Dr. C.J. Mertz is founder and head coach of the prestigious Waiting
List Practice chiropractic training organization. If you would like more
information on WLP services and products, call Mark at 877/TEAM-WLP.)