New patients are all around you, all you have to do is communicate with
them. This can mean stopping a person in the check-out line who's in
obvious pain and explaining how you can help, to going out into the
community and delivering lectures on topics of major interest to people.
Both are successful ways to market your practice and educate others about
chiropractic and what it can do to improve their lives.
Your community faces a variety of health problems and many people are
willing to learn about new ways to address these problems. You are in a
unique position to present a natural solution to them, one that doesn't
require unnecessary drugs and can bring about long-lasting results.
When you consider that more than 26 million Americans will experience
lower back pain at least once in their life, and that low back pain is the
leading cause of disability in Americans under the age of 45 (source: The
American Pain Foundation -- www.painfoundation.org), you can safely assume
that many people will be interested in attending a workshop to not only
find out how they can reduce their risk of back injury but also how to
naturally handle back problems and injuries.
Now that you have the topic for your workshop, where do you hold it?
How do you ensure people will show up? How do you actually sign those
people up as new patients?
First, you should try to book your lecture outside of your practice.
More people are likely to attend if you hold your workshop in such places
as libraries, coffee shops, recreational centers or community buildings --
they'll feel less pressure. Other successful locations are adult evening
school classes and assisted living facilities.
You need to let people know you are offering this free community
seminar. You can start by browsing through your newspaper. Find the
community calendar of events, for a list of every local support group.
This will not only give you the names of each group, but also a better
idea of the activities each group schedules. Or, visit your local library
and ask for a copy of the directory of groups and organizations in your
town. In Florida, that directory is called the "Florida Recreation
and Organization Guide" (FROG.) All you need to do is contact each
group and set up a workshop that's appropriate for their needs.
Another successful, yet inexpensive way to market your lectures is a
flyer campaign. Create flyers to promote your workshop and have your C.A.s
spend an afternoon delivering them to doorways of homes and taping them to
windows of local stores.
Your flyer should include the name of your workshop, a picture of you,
the guest speaker, and the benefits of attending this workshop. For
instance, if you host a Fibromyalgia workshop, create a flyer that asks,
"Do you lack energy? Do you ache all over? Attend this lecture and
learn the natural solution to eliminating these problems."
Don't assume just because you have your audience, that you
automatically have a room full of instant patients -- no matter how
dynamite your delivery was. You have to know how to close them, how to
sell them that you and chiropractic are the right choice for them.
The close should go something like this:
"I'd like to end this workshop by giving you a gift. That gift is
the opportunity for you to come into our clinic for the most comprehensive
health check-up you have ever had. The normal cost of this examination is
$200, but tonight I am inviting you to come in for only $25 -- which will
cover any and all tests that are needed to determine if I can help
you..."
Then you should explain your purpose (to help as many people as
possible through chiropractic care) and in order to achieve your purpose,
you want to give them the opportunity to come in, without finances
burdening them, to determine what chiropractic care can do for them. (NOTE:
Some state laws prohibit offering a free examination. Check with your
state association before making such an offer.)
Because these people attended a lecture about a particular health
issue, they have already recognized they have a problem that needs to be
addressed. Therefore, explain that their condition is only going to get
worse if they continue to ignore it, and how getting rid of their problem
will enable them to lead a happier and healthier life. Assure them you
won't waste their time or money, that if you can't help them, you will
tell them so and refer them to another doctor who can. Just state that
they have nothing to lose, that this is simply a chance for them to help
themselves and to get better.
Utilizing your position in the community will enable you to not only
educate people about the major health issues that we are facing today --
such as obesity, stress, fibromyalgia, arthritis, etc. -- but it also
gives you the opportunity to educate your community and broaden their
understanding of what Chiropractic can do, so that they can see,
first-hand, what it can do to personally improve their lives.
(Dr. David Singer is the CEO of David Singer Enterprises --
www.davidsingerenterprises.com -- a company offering an honest and ethical
approach to building a practice through one-on-one consulting programs,
products and practice expansion seminars. Dr. Singer teaches each of the
lectures on the natural solutions to the health issues mentioned in this
column, among others. For more information on the content of his workshops
and how you can present these programs to groups and organizations in your
area, call Robert at 800/326-1797. To receive "The Purpose Fax
Newsletter," Dr. Singer's free fax info letter containing
practice-building tips and health research, call 800/326-1797, ext. 227.
Leave your name, address, phone number and fax number to receive a copy
approximately every six weeks. You must have a dedicated fax line,
as this fax newsletter is sent automatically via computer.)