"Standards of Privacy for Individually Identifiable Health
Information" is the name of new regulations promulgated by the U.S.
Department of Health and Human Services (HHS). These regulations were
mandated by Congress in the Health Insurance Portability and
Accountability Act of 1996 (HIPAA) and have been grinding their way
through the federal regulatory process ever since.
The Privacy Rule, as it's called, reaches into almost every
chiropractor's office and will cause additional training and paperwork
burdens for doctors and staffs, though perhaps not all the dire
consequences that some have been predicting.
Your first question must be, does the privacy rule apply to you at all?
Are you, in the terminology of the regulations, a "covered
entity."
According to the HHS A "covered entity" is a "health
care provider who transmits any health information in electronic
form" for almost any purpose regarding a patient. If you're 100%
pencil, paper and snail-mail, then read no more. Contrary to some articles
that have appeared elsewhere, there is no exemption for offices with fewer
than "x" employees.
If you are covered, then whenever you are using protected health
information (PHI), you "must make reasonable efforts to limit
protected health information to the minimum necessary to accomplish the
intended purpose ... " There are a few exceptions, including
disclosures made pursuant to the patient's authorization.
Also, "a covered health care provider must obtain the individual's
consent ... prior to using or disclosing protected health information to
carry out treatment, payment, or health care operations." Again there
are a few exceptions, such as emergencies.
The World Chiropractic Alliance will be exploring issues raised by
these regulations in the future and doctors will be provided ample
opportunities to attend state association sponsored seminars.
Sign-in sheets
Two of the most pressing questions of particular interest to D.C.s:
May I still use sign-in sheets? The following advisory is found
on the HHS web site:
"Incidental Use and Disclosure -- The final Rule acknowledges that
uses or disclosures that are incidental to an otherwise permitted use or
disclosure may occur. Such incidental uses or disclosures are not
considered a violation of the Rule provided that the covered entity has
met the reasonable safeguards and minimum necessary requirements. For
example, if these requirements are met, doctors' offices may use waiting
room sign-in sheets, hospitals may keep patient charts at bedside, doctors
can talk to patients in semi-private rooms, and doctors can confer at
nurse's stations without fear of violating the rule if overheard by a
passerby."
Obviously your sign-in sheets ought to ask for only name, time and
other essential data and should not have a column for Presenting Complaint
or any other unnecessary information.
Open adjusting rooms
May I still use an open adjusting room? Likewise the
regulations don't specifically address this concern. Here are two
quotations from the FAQ section of the HHS web site:
"Q: In limiting access, are covered entities required to
completely restructure existing workflow systems, including redesigns of
office space and upgrades of computer systems, in order to comply with the
minimum necessary requirements?
"A: No ... The Department generally does not consider facility
redesigns as necessary to meet the reasonableness standard for minimum
necessary uses ...
"Q: Does the Privacy Rule require hospitals and doctors' offices
to be retrofitted, to provide private rooms, and soundproof walls to avoid
any possibility that a conversation is overheard?
"A: No, the Privacy Rule does not require these types of
structural changes to be made to facilities ... The Department does not
consider facility restructuring to be a requirement under this
standard."
The context of these excerpts from this informal advisory, however, has
to do largely with semi-private hospital rooms and places where files are
stored. It cannot be taken as a guarantee that open adjusting rooms will
automatically meet the "minimum necessary" standard.
There are ways to help reduce exposure to liability, including such
common-sense approaches as installing privacy curtains or screens, keeping
one's voice at a low volume, and making a private room available for
conversations (and ideally available for adjusting, at the patient's
option).
The final form of the rule eliminates the requirement to obtain a
written consent from every patient before using PHI "to carry out
treatment, payment, or health care operations" (with certain
exceptions, including emergencies).
Added precautions
There are many reasons for all practitioners to have every patient sign
a consent form, however. Those using open adjusting rooms should consider
reciting the possibility that one's adjustment may incidentally be
observed and that conversations may incidentally be overheard, as among
the terms and conditions that the patient is agreeing to.
In addition, the regulations provide that "an individual has a
right to adequate notice of the uses and disclosures of protected health
information that may be made by" you. The content and format of the
notice are spelled out in the regulations.
Those using open adjusting rooms should likewise mention that fact, and
the possibility of observation and overhearing, on the privacy notice as
well.
The Privacy Rule will take effect on 14 April 2003. The text of the
rule, along with explanatory notes, can be found at http://www.hhs.gov/ocr/hipaa.
(Dr. William Martin Sloane serves as chair of WCA's Council on
International Chiropractic Law (www.worldchiropracticalliance.org/councils/law.htm).
This article is written for educational purposes only and does not
constitute the rendering of legal services by the author or WCA.)