This year, you can create more lifetime care patients than you ever
thought possible. With health care headed away from allopathic answers and
toward integrative solutions, now is the time for chiropractors to step
into their role as the "gatekeepers of health" for the children
and adults in their communities.
As a frequent first "point of contact" for patients in
today's world, chiropractors have become a "primary health care
provider" and valuable resource for their communities when it comes
to family health care issues.
If you haven't already done so, you should be thinking about how you
can refer to, support, and integrate the services of other holistic health
care providers in your area into the active care plan recommendations you
are making for your own patients. Not only will the recommendations
benefit your patients, but they will also open the door for dozens of
referrals to roll through your practice each month as these same providers
begin to reciprocate and respond in kind.
In fact, most chiropractic offices around the country are becoming
"gatekeepers" of knowledge, assisting patients in finding the
care they need, whether from a single resource or a combination of care
options (including so-called "alternative" methods such as
acupuncture, massage or homeopathy).
The time when health care providers were competing against one another
is now ancient history, and today, the goal is to unify and integrate
services in order to achieve optimum patient health.
As a health gatekeeper, you can capitalize on this new climate of
cooperation to create a "cross-referral" system that will
consistently bring you new lifetime care patients.
Make sure that you network with businesses that support your vision.
Visit these establishments in person and introduce yourself and your
services. Show them the value of what you can offer them and vice versa.
It doesn't matter whether your practice is already established or you are
just beginning. You are going to have lots of patients and they will be
needing other services and products in the community, whether it be from
nutritionists, herbalists, exercise outlets, spas or homeopaths.
Here are some mutually beneficial promotional ideas you can offer these
providers:
*** Complimentary on-site health screenings.
*** Health handouts and educational material for their clients.
*** Enclose their marketing materials (or gift certificates) in your
new patient folders.
*** Do fundraising with them or collaborate on special community
events.
*** Give their patrons discounts on chiropractic care.
*** Let them hold a lecture or do a demonstration in your office.
Once you've introduced yourself, here are some great questions you can
ask to help you build a relationship that will deliver results for
everyone involved:
1. Where do you envision your company in the next three years?
2. What are your greatest challenges in getting there?
3. How can I support you in solving these problems or help you reach
your goals?
4. Tell me more...
Remember, referrals are what drive any profitable business, including
chiropractic. So, don't pass up the opportunities that are waiting right
outside your door. Become the primary referral source for other health
care providers in your community and build a first class family practice.
(Dr. Eric Plasker is the founder of The Family Practice, a
chiropractic coaching and training organization that provides all the
systems, tools and support to build a highly successful and profitable
family practice. Internationally recognized as a speaker and educator, he
is best known for rallying chiropractors around the Lifetime Care For
Everyone [LCfE] and Family Practice visions. For seminar,
coaching, training, or product information, call The Family Practice
toll-free at 866/LEAD-DCS [532-3327], ext. 118. Or visit online at
www.thefamilypractice.net.)