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A publication of the World Chiropractic Alliance

 

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March 2003

TRIAD and NCMIC still won't let go of Mercy 

by Dr. Terry A. Rondberg

In a democracy, when a law or policy is overwhelmingly rejected by the citizenry, that law or policy is overturned and made null and void.

Apparently, that isn't the case in chiropractic.

After a small band of self-appointed "leaders" passed what was, in effect, the "law" of chiropractic standards -- the Mercy Guidelines -- the "citizens" of our profession overwhelmingly rejected the document. In fact, Mercy was rejected by almost every chiropractic organization on national, state and local levels, including the Congress of Chiropractic State Associations, which initially sponsored the Mercy Conference.

The list of organizations and state boards that rejected or withdrew their endorsement of Mercy is too long to include here (you can read it on the WCA website, at www.worldchiropracticalliance.org/positions/mercy.htm). The list includes the WCA, ICA , FSCO, and state organizations from Alabama to Washington . The National Association of Chiropractic Attorneys voiced concerns about the document, and refused to take any official stand on it.

The organizations were reflecting the needs and desires of field doctors (as they are supposed to do!). Most practicing D.C.s knew from experience how harmful these pseudo-medical guidelines were. As Jason Haas, D.C., put it in an article for The American Journal of Clinical Chiropractic, "Our Chiropractic market share has drastically reduced since insurance companies and IMEs began in 1992 to use these 'ACA' guidelines." ("A CALL TO ACTION: Use Your Voice or Lose Your Freedom," April 2002.)

The problems associated with Mercy became so obvious that they were pulled from the National Guideline Clearinghouse (NGC), a comprehensive database of evidence-based clinical practice guidelines and related documents produced by the Agency for Healthcare Research and Quality (AHRQ).

The problems associated with Mercy became so obvious that they were pulled from the National Guideline Clearinghouse, a comprehensive database of evidence-based clinical practice guidelines and related documents produced by the Agency for Healthcare Research and Quality.

Considering you'd be hard pressed to find a dozen doctors who actually support the Mercy guidelines -- not counting the people who developed them -- you'd think the document would be pretty much dead in the water, an experiment in insurance industry appeasement that failed miserably.

Yet, Triad Healthcare, Inc., the controversial healthcare provider company owned by NCMIC Group, actually uses and promotes the document and demands compliance with it for imaging.

Triad's user manual specifically states:

"TRIAD is in full accord with, and promotes the parameters for, the imaging utilization guidelines published in the Guidelines for Chiropractic Quality Assurance and Practice Parameters ( Aspen , 1993). Compliance will be expected. Clinical indications for imaging should be thoroughly documented in the case record."

This brings up two questions:

1) Why would NCMIC, which is TRIAD's parent company, promote a document that has been so soundly rejected by the chiropractic profession? There is no possible justification for any chiropractic company to continue promoting and supporting a document that has been found to be detrimental to our profession.

2) Why would any chiropractor want to support a company that promotes or demands compliance with any part of Mercy?

I've often quoted the line attributed to Ayn Rand that "It is a moral crime to give money to support ideas with which you disagree ... It is a moral crime to give money to support your own destroyers," because it is a key to the survival of chiropractic. If we support those whose policies are detrimental to our profession, we are directly contributing to our own destruction.

Of course, chiropractic is not a democracy since it (thankfully) does not have an official governing body. But companies that rely on our profession for their revenue should at the very least respect the wishes of the majority of the profession and not take action that could be harmful to it. And the majority of chiropractors have made it clear that they do not support or endorse the Mercy Guidelines.

Do the owners and leaders of Triad and NCMIC -- including people like Drs. Louis Sportelli, Jerome McAndrews, Michael D. Pedigo, and Arnold E. Cianciulli -- think they are better judges of what's good for chiropractic than thousands of practicing D.C.s across the country?

At first, it might appear that this support of Mercy affects only those doctors who are part of the TRIAD network. But the fact is, any doctor who is insured by NCMIC may be a victim of the company's pro-Mercy stance.

After all, if you are sued and an IME stands up in court and says your care did not meet Mercy's standard of "medical necessity," can you really expect NCMIC lawyers to argue that the Mercy standard isn't valid? How can they? All the plaintiff's attorney would have to do is ask, "Doesn't NCMIC's subsidiary, TRIAD, promote and use Mercy?" When your lawyer was forced to sputter an affirmative answer, the case would be closed -- you'd lose!

Isn't it time we "repealed" Mercy for good? And isn't it time to stop rewarding companies that put their own interests before that of our profession?

 

 

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